GUIDEVisitor Information
Opening Information and Closed Days
| Operating Hours |
9:00 to 17:00 (last admission at 16:30) |
|---|---|
| Closed Days |
Wednesdays (or the following day if the Wednesday is a national holiday)
Year-end and New Year holidays (December 29 to January 3) |
| Facilities Guide | • WI-FI available indoors • Completely non-smoking • Baby stroller parking available • Nursing room available • Pets not permitted (excluding service dogs, etc.) |
Admission Fees and Process
| 1F |
Shinkansen Learning & Interactive AreaAdmission TicketsAdults: 500 yen / Children: (junior high school student and under) Free * There is an admission limit of 120 people per hour. Hokuriku Shinkansen train simulator * Separate admission ticket above is required Large 300 yen / Small 100 yen The Hokuriku Shinkansen train simulator is available in approx. 15-minute slots per person. (the same time slots apply to the large simulator and two small simulators) |
|---|---|
| 1F |
Tourist Information & Souvenir AreaFree Admission |
| 3F |
Children’s Play Area
* Must be accompanied by an adult.Admission Tickets |
| 4F |
Shinkansen Observation AreaAdmission with a ticket for either 1F or 3F |
| 5F |
Rooftop Observation Deck AreaFree Admission |
About Tickets
Train Park Hakusan has both free and paid areas.
A ticket is required to enter paid areas.
Purchasing Tickets
You can purchase tickets in advance on the internet, or on the day when your visit the park.
To purchase tickets on the day you visit, please use the ticket vending machine located at the entrance.
If you are not sure how to use the ticket vending machines, manned ticket counters are also available for use.
* Click here for advance purchases on the internet (https://webket.jp/pc/ticket/index?fc=00446&ac=8001)
Payment Method
For advance purchases on the internet: credit cards (Visa, Mastercard, JCB), PayPay
Purchases when you visit: cash, credit cards (Visa/Mastercard /JCB/AMEX/Diners Club/Discover), electronic money (public transport IC cards and apps, Rakuten Edy, WAON, nanaco, iD, QUICPay), PayPay, au PAY, Rakuten Pay (app payments), dPay, Merpay, Alipay, WeChat Pay, UnionPay QR, JKOPAY.
Discount Eligibility
Persons with a Physical Disability Certificate, Rehabilitation Certificate, or Certificate of Mental Disorder and accompanying persons
500 yen 
250 yen
Availability: Learning & Interactive Area, Children’s Play Area
Excluded: Simulators
Visitors with a certificate must present the ticket (QR code) they purchased in advance and their certificate to the counter/information desk prior to admission. The difference in fee will be refunded.
No refunds will be made after admission.
Disability fees will be applied to the person with the certificate and one person accompanying them.
* If you are in the process of renewing the original certificate, please present written proof.
* To purchase tickets on the day you visit, please bring your certificate to the counter/information desk.
Webket (go to external site)
* Tickets on the day you visit are only sold at the counter.
If advance tickets are sold out, no tickets will be available on the day you visit.
* Advance tickets on the internet are available until the end of the following month.
* Please note that reservations by telephone are not accepted.
Eating and drinking at the park
Food and beverages can be consumed at the park, outside on the grassed area and the 5F Observation Deck.
Drinks in plastic bottles or water bottles are allowed in the 3F Children’s Play Area.
Please note that in principle,
no food or beverages can be consumed in other areas.
Frequently Asked Questions (FAQ)
Q. Is there a set entry time, and is there a time limit before leaving?
A. Entry times are limited to the time slot of the ticket you have purchased, e.g. the 1-hour slot between 9:00 and 10:00 if you have a ticket for 9:00 to 10:00 time slot.
Exit times differ for each area.
• Shinkansen Learning & Interactive Area No time limit.
• Children’s Play Area 2 hours after admission (e.g.) 9:30 entry is until 11:30
• Shinkansen Observation Area If you have either of the above tickets, you may enter at any time, regardless of the time slot you have purchased.
While there are no specific hours of use, for safety reasons you may be notified if you have stayed for an extended period of time.
Q. How can I purchase tickets?
A. You can purchase tickets in advance on the internet, or on the day when your visit the park.
For advance purchases on the internet, click here (https://webket.jp/pc/ticket/index?fc=00446&ac=8001)
To purchase tickets on the day you visit, please use the ticket vending machine located at the entrance.
If you are not sure how to use the ticket vending machines, manned ticket counters are also available for use.
Q. How do I pay for my ticket?
A. For advance purchases on the internet credit cards (Visa, Mastercard, JCB), PayPay
For purchases made in person Cash
Credit cards (Visa/Mastercard /JCB/AMEX/Diners Club/Discover)
Electronic money (public transport IC cards and apps, Rakuten Edy, WAON, nanaco, iD, QUICPay)
PayPay, au PAY, Rakuten Pay (app payments), dPay, Merpay, Alipay, WeChat Pay, UnionPay QR, JKOPAY
Q. What are the cancellation deadlines and fees?
A. You can cancel your reservation up to one day in advance on the internet. No cancellation fees are charged.
Contact the park if you need to cancel on the day of your visit due to unavoidable circumstances.
(Refer to the webket page for cancellation procedures)
https://webket.jp/pc/about/index?mid=06#04
Q. What about visiting as a group?
A. Contact us directly by e-mail or telephone for reservations for corporate guests or educational institutions. (go to the Contact Us page)
Access
Location
2828-1 Miyabo-machi, Hakusan-shi, Ishikawa
15 min. walk from IR Kaga-Kasama Station
Google Map
Shuttle Bus
Shuttle bus service from the west exit of IR Kaga-Kasama Station (approx. 5 min)
Adults 100 yen, preschool children free
Click here for the timetable
Parking lot
Standard vehicles: 97Saturdays, Sundays, holidays Temporary parking available